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Beard Octane Help Center

<p id="isPasted" style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: 1.5; font-family: Nunito, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgba(255, 255, 255, 0.8); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: bold; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; vertical-align: baseline;">UNEXPLAINED MULTIPLE ORDERS<p style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: 1.5; font-family: Nunito, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgba(255, 255, 255, 0.8); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you placed an order and see that there may have been an error and multiple orders were placed, do not panic! &#xA0;Simply contact us here at Beard Octane and we will sort it out quickly. &#xA0;If you received some kind or error message or code during this time, please forward this information to us as well, as we can then quickly troubleshoot any potential issues on BeardOctane.com<p style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: 1.5; font-family: Nunito, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgba(255, 255, 255, 0.8); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: bold; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; vertical-align: baseline;">ADDITIONAL CHARGES<p style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: 1.5; font-family: Nunito, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgba(255, 255, 255, 0.8); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you placed an order and see that there are additional or multiple charges, which you did not purposely make, simply contact us! &#xA0;We can cancel/void any additional payments quickly. &#xA0;Please keep in mind, that refunds to Credit Cards, Bank Accounts, and/or PayPal can take 5-10 days to properly process. &#xA0;If we see multiple charges on our end, we will notify you and confirm the additional charges.

UNEXPLAINED MULTIPLE ORDERS. If you placed an order and see that there may have been an error and multiple orders were placed, do not panic!  Simply contact us here at Beard Octane and we will sort it out quickly.  If you received some kind or error

Duplicate orders or duplicate charges?Updated 2 years ago