Need help getting an update on your order? Find all the answers related to your order status support questions here!
So you got tough and placed an order here on BeardOctane.com...bout time. However, you're feeling good about yourself but never received an order confirmation email. Panic sets in...cold sweats...anxiety. We get it. But don't worry, we're here to
UNEXPLAINED MULTIPLE ORDERS. If you placed an order and see that there may have been an error and multiple orders were placed, do not panic! Simply contact us here at Beard Octane and we will sort it out quickly. If you received some kind or error
First be sure to check your provided tracking number. As stated in our shipping policy, all orders are typically shipped within 1-3 Business Days. However, we do our very best to ship orders the same day or at least by the next day, business day or
Weird right?! Quite often, believe it or not, we will see shipping carriers mark a package as "DELIVERED" in their tracking system, but not actually physically deliver the package for a day or two later. Honestly, we are not sure why this happens a
There could be a number of reasons why your credit card payment method was declined here on Beard Octane. The question you should ask yourself is, "Have I maxed out my credit spending limit by previously buying a lot of Beard Octane products?". If