Order Support
Need help getting an update on your order? Find all the answers related to your order status support questions here!
Did not receive an order confirmation email?
So you got tough and placed an order here on BeardOctane.com...bout time. However, you're feeling good about yourself but never received an order confirmation email. Panic sets in...cold sweats...anxiety. We get it. But don't worry, we're here to
Order did not arrive?
First be sure to check your provided tracking number. As stated in our shipping policy, all orders are typically shipped within 1-3 Business Days. However, we do our very best to ship orders the same day or at least by the next day, business day or
Why did my credit card get declined?
There could be a number of reasons why your credit card payment method was declined here on Beard Octane. Beard Octane has multiple security checks in place, that scan for payment issues, and your bank will commonly decline your card if any of requi