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Beard Octane Help Center

<p>Unfortunately, we have zero control of how packages are handled by the shipping carriers once the package leaves our facility. &#xA0;We go to great lengths to ensure that your order will arrive in one piece. &#xA0;However, there are few instances where an order arrives with a broken/damaged product. &#xA0;Simply send a photograph to <a href="mailto:support@beardoctane.com">support</a><a href="mailto:sales@beardoctane.com">@beardoctane.com</a> and let us know! &#xA0;We will confirm the product was damaged during shipping and work with you to send a replacement. &#xA0;</p>

Unfortunately, we have zero control of how packages are handled by the shipping carriers once the package leaves our facility.  We go to great lengths to ensure that your order will arrive in one piece.  However, there are few instances where an orde

I received a damaged product?

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BeardBux | Loyalty Rewards Program

Do your products contain Phthalates?

Do your products contain tree nuts?

Do you test your products on animals?

Does your beard oil promote beard growth?

Why could my beard balm feel gritty?

What is Biotin, does it work?

Can I use multiple discount codes at once?

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Do you offer Military and 1st Responder Discounts?

Discounts & Coupons

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Duplicate orders or duplicate charges?

Order did not arrive?

Order marked as delivered, but did not receive your package?

Why did my credit card get declined?

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Do you ship international?

When will my order ship?

Shipping Support

I received a damaged product?Updated 2 years ago