So, you've recently made the smartest decision in your life...ever, and purchased some of Beard Octane's Award Winning Beard Balms. Over time, you notice that the once silky smooth beard balm has become a bit grainy, or has a "gritty" feeling to it.

<p id="isPasted" style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: 1.5; font-family: Nunito, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgba(255, 255, 255, 0.8); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">So, you&apos;ve recently made the smartest decision in your life...ever, and purchased some of Beard Octane&apos;s Award Winning Beard Balms. Over time, you notice that the once silky smooth beard balm has become a bit grainy, or has a &quot;gritty&quot; feeling to it. You may also notice that it looks like there are small granular &quot;dots&quot; if you will, in your beard balm. No worries, don&apos;t panic! The product is NOT bad. This issue commonly occurs in beard balms that include either Shea Butter or Mango Butter, even sometimes with Olive Butter. Why does this happen you may ask? Well, the easiest way to explain is that all of these butters contain multiple fatty acids. When beard balm is made, these butters are melted down. However, the fatty acids in these butters all have different melting points. If the butter is melted, then cools slowly, the fatty acids contained within the butters can then solidify at various rates. This can then cause the butter/fatty acids to crystalize (or grainy/gritty).<p style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: 1.5; font-family: Nunito, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgba(255, 255, 255, 0.8); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: bold; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; vertical-align: baseline;">DOES THIS AFFECT THE QUALITY OF THE PRODUCT?<p style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: 1.5; font-family: Nunito, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgba(255, 255, 255, 0.8); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Absolutely not! &#xA0;Your beard balm is still just as effective and contains all of the proper conditioning properties for which you purchased it for.<p style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: 1.5; font-family: Nunito, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgba(255, 255, 255, 0.8); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: bold; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; vertical-align: baseline;">HOW DO I FIX THIS?<p style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: 1.5; font-family: Nunito, Helvetica, Arial, sans-serif; vertical-align: baseline; color: rgb(85, 85, 85); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgba(255, 255, 255, 0.8); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Simply reheat the butter and cool it down quickly. This can be accomplished by warming beard balm back up until it completely melts and hold it at this temperature for approximately 20 minutes (can use a double boiler or Pyrex in a water bath, do not microwave the container). Once the beard balm is melted for approximately 20 minutes, remove the beard balm from heat and place it in the freezer for approximately 20 minutes. This will allow the beard balm to quickly cool in a more control, or forced manner.

Why could my beard balm feel gritty?

Unfortunately, we have zero control of how packages are handled by the shipping carriers once the package leaves our facility.  We go to great lengths to ensure that your order will arrive in one piece.  However, there are few instances where an orde

Unfortunately, we have zero control of how packages are handled by the shipping carriers once the package leaves our facility. &#xA0;We go to great lengths to ensure that your order will arrive in one piece. &#xA0;However, there are few instances where an order arrives with a broken/damaged product. &#xA0;Simply send a photograph to <a href="mailto:support@beardoctane.com">support</a><a href="mailto:sales@beardoctane.com">@beardoctane.com</a> and let us know! &#xA0;We will confirm the product was damaged during shipping and work with you to send a replacement. &#xA0;

I received a damaged product?

Can't find the answer to your question here?  Then send us an email and one of our not-so-grumpy Team Members will respond to you within 24 hours!

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Why could my beard balm feel gritty?

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